Service
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Oak Valley Appliance performs warranty service and out of warranty service for the following manufactures;
please understand that we take your needs seriously and attend every class we are required and even the ones
we aren't; so we keep ourselves and our certifications valid. We have special phone numbers to call the factory
for help if need be, websites with up to the minute information on any recalls or high failing issues. Also, to
provide you with the best service, we carry and have in stock, more parts than any other company would or
should for a small town. However living on the top of a mountain requires or has special needs and that hasn't
stopped us since we opened in 1979.
Factory Trained & Service Rep's for;
Our normal service area has been expanded to include the following Zip Codes but not limited to;
93501 Mojave
93502 Mojave
93504 Cal city
93505 Cal city
93516 Boron
93518 Caliente
93519 Cantil
93523 Edwards
93524 Edwards
93528 Johannesburg
93531 Keene
93534 Lancaster city
93535 Lancaster East
93536 Lancaster West
93536 Hwy 138
93554 Ransburg
93558 red mountain
93560 Rosamond
93561 Tehachapi
93581 Tehachapi
93596 boron
93555 Ridgecrest
93556 Ridgecrest
93527 Inyokern
Outside of the Tehachapi Area; locations are serviced on Wednesday only. We do however service
Keene and Hart Flat on Tuesday mornings only. Calls must be scheduled by Monday so that we can
properly plan for the day. Currently our service call rate is $70.00 and $80.00; if you live outside
the 93561 zip code. This amount has only gone up 5 cents, since 2005. Only because customers
kept asking why don't we charge 70 instead of 69.95? So we do now! The service call includes
the trip charge to drive out to your place and the diagnosis of the product and report to you an
estimate of repair. No repairs are made unless you authorize and are willing to pay for them.
Should your product be under warranty we will bill the appropriate manufactures at your request.
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To request service please click here (request service) (PDF FILE) ADOBE REQUIRED
Please use the Back button once done to return to our website.
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